There is no school better than the cinema, a simple roll of film can make us laugh and cry in a few minutes. And this power of engagement also teaches you to understand some fundamental concepts of Customer Success (even if this is not the initial intention).
Thinking about it, we prepared 5 movies for you to understand CS in a straightforward way, were you curious? So come with me!
This list does not contain spoilers for the films below.
1 - Joy (2015)
The film is based on the true story of Joy Mangano (Jennifer Lawrence) who created several inventions throughout her life, in particular the Miracle Mop mop. It shows the struggles Joy had to succeed, especially at the beginning of her career.
For anyone starting a business, this movie is a must!
2 - Captain Fantastic (2016)
Think what would happen if a couple decided to create their own far from the city? This is the plot of Captain Fantastic, he teaches us the importance of our social bubble and facing new realities, each for a different type of consumer.
By watching this movie, you will understand why you should pay full attention to your customers' success and how unique treatment is essential to achieve this goal.
3 - The Pursuit of Happyness (2006)
An exciting film starring none other than Will Smith, suitable for those who want to start the dream of opening their own company. Motivating and touching, it narrates the difficulties of a father who faces financial problems, but who nevertheless decides to bet everything on the stock market, when you play the film, prepare your tissues to cry a little.
4 - The Founder (2016)
Innovation and good service, are the pillars for the slogan “I'm lovin' it” to make sense for the McDonald's fast-food chain, perhaps one of the biggest Customer Success cases in history, building loyalty among a good portion of the world population.
5 - Walt Before Mickey (2015)
Since we're talking about an empire in the food business, how about talking about the emergence of another giant, Disney Studios. Walt Before Mickey tells the story of the creator of the animated character that most marked our lives, Mickey Mouse.
We only selected 5 movies, but several other excellent options will be in a future part 2! And not to miss out, just follow Partenero on social media, every week it has exclusive content for you to learn even more about Customer Success.